FAQs

HELP CENTER

How long will it take to get my order?

All orders are processed within 2-3 business days. Orders are NOT shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments maybe delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact via email or telephone.

Damaged Items

We are not liable for any products damaged or lost during shipping. If you receive your order damaged, Please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Order Returns

We have a 14 day return policy.

To be eligible for a return, your item(s) must be in the same condition that you received, unworn or unused, with tags, and in its original packaging. You'll also need proof of purchase.

To start a return contact us at Contact@achee.store. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT  be accepted.

You can always contact us for any return questions at Contact@achee.store. Please allow 2-3 business days for a response.

Exchanges

The fastest way to ensure you get what you want is to return the item(s) you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Contact Us via email: Contact@achee.store

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

What is Klarna?

Klarna is a service that allows you to pay for your order in Four Equal Interest Free Payments! You will pay your First installment Upfront. Then you will be charged Bi-weekly until your balance is paid. A credit check is NOT required! Klarna gives you the freedom to Shop Now and Pay Later.

Payment Methods?

We accept credit cards, including Visa, MasterCard and American Express. We also accept  PayPal and Apple Pay.